Complex Care
No matter your needs, We will work with you to deliver personalized Home Care services to match the level of care you require.
Overview
As a nurse-led agency, we provide tailored support for clients with complex healthcare needs. Our complex care services are designed for individuals with higher-level needs due to disability, chronic conditions, illness, or age-related frailty.
We are committed to delivering exceptional care through our dedicated and highly experienced nurses and caregivers. With rigorous standards and meticulous attention to detail, we ensure that each client receives the highest quality support.
We also understand that complex care is deeply personal. That’s why we prioritise individual choice, respect personal perspectives, and uphold the importance of consent in every aspect of care.
Our complex care services are delivered by specialised nurses and healthcare professionals with the qualifications and experience necessary to provide safe, high-quality in-home care. This may include support such as:
- Stoma Care
- Complex Bowel Care
- Tracheostomy Care
- Urinary Catheter Care
- Enteral Feeding & Management
- Urinary Catheter Care
- Spinal Cord Injury Care
- Non-Invasive Ventilation
Explore Our Featured Services
At Gracious Healthcare, we provide both invasive and non-invasive care, offering intensive support for individuals with complex needs. This includes assistance with a range of tasks, such as:
Gracious Healthcare provides expert stoma care to support individuals with temporary or permanent stomas. Our experienced team delivers personalised care plans tailored to each service user's needs, ensuring effective stoma management, hygiene, and comfort. We also educate service users and their families on best practices, including cleaning and appliance changes, to promote confidence, independence, and an improved quality of life. With a compassionate approach, we ensure that every service user feels supported and empowered in managing their stoma.
At Gracious Healthcare, we provide specialised complex bowel care for clients with conditions such as Crohn's disease, ulcerative colitis, and bowel incontinence. Our experienced carers support bowel management routines, medication administration, and dietary needs, ensuring comfort, dignity, and overall well-being. We collaborate closely with healthcare professionals to deliver comprehensive care, which may include digital rectal stimulation and manual evacuation when necessary. Our holistic approach addresses both the physical and emotional needs of each client, promoting their health, independence, and quality of life.
Gracious Healthcare provides specialised tracheostomy care to service users, ensuring their airway remains clear and healthy. Our skilled team is trained in all aspects of airway management, including cleaning and suctioning, to promote respiratory health and prevent complications. We create personalised care plans tailored to each service user's needs and offer training for families, empowering them to manage tracheostomy care with confidence at home. Our commitment to high-quality care ensures that service users can breathe more easily and live comfortably.
Gracious Healthcare provides professional urinary catheter care, ensuring hygiene, comfort, and optimal urinary function for service users with indwelling, intermittent, or suprapubic catheters. Our team manages regular maintenance, monitors for signs of infection or complications, and ensures proper catheter function. We oversee urine output, manage leg bag drainage, replace night bags, and perform weekly leg bag changes. Additionally, we educate and support service users and their families, equipping them with the knowledge and confidence to manage catheter care and address common concerns, promoting independence and peace of mind.
At Gracious Healthcare, we provide comprehensive enteral feeding and management services for service users who require nutritional support via feeding tubes, such as gastrostomy or nasogastric tubes. Our team administers tube feeding, monitors for complications, and delivers ongoing care to ensure adequate nutrition and hydration. We also manage enteral medication administration, ensuring that medications are delivered safely and effectively through feeding tubes. Working closely with dietitians and following prescribed feed regimens, we ensure that nutritional and hydration targets are consistently met. Our tailored feeding plans are designed to meet each service user’s specific dietary needs and medical conditions, promoting overall health and well-being. Through our supportive approach, we empower service users and their families with the confidence to manage enteral feeding and medication administration at home.
Gracious Healthcare provides specialised care for clients with spinal cord injuries, addressing both the physical and emotional aspects of their condition. Our team offers support with mobility, personal care, bowel and bladder management, and rehabilitation, enhancing independence and overall quality of life. We have extensive experience in managing autonomic dysreflexia, a potentially life-threatening condition common in individuals with spinal cord injuries. This includes closely linked catheter management and bowel care, such as digital evacuation, ensuring proactive and effective intervention. Our bespoke care plans are tailored to each client’s level of injury and personal goals, focusing on maximising their potential and fostering a positive outlook. With a comprehensive support network, we ensure clients receive the highest standard of care, guidance, and encouragement.
Gracious Healthcare provides specialised non-invasive ventilation (NIV) care for service users with respiratory conditions such as chronic obstructive pulmonary disease (COPD) and neuromuscular disorders like Motor Neurone Disease. Our trained professionals manage and monitor ventilatory support, ensuring the correct usage, fitting, and maintenance of NIV equipment. We also offer education and support to service users and their families, empowering them to use and care for the devices effectively. Our dedicated approach ensures that service users receive the respiratory support they need to breathe more comfortably and maintain their quality of life.
Gracious Healthcare provides expert nephrostomy care, ensuring the proper maintenance and monitoring of nephrostomy tubes used to drain urine from the kidneys. Our team focuses on maintaining effective drainage, hygiene, and infection control to enhance service users' comfort and well-being. We conduct regular checks to ensure tube positioning and patency, manage dressing changes, and monitor for any signs of complications. Additionally, our personalised care plans include education and support for service users and their families, empowering them to manage nephrostomy care confidently at home and promoting better health outcomes.
At Gracious Healthcare, we provide specialised cough assist services for clients with respiratory difficulties, including those with muscular dystrophy or spinal cord injuries. Our trained professionals use advanced equipment to help clear airways and improve breathing by simulating a natural cough. We develop comprehensive care plans that include regular assessments, device management, and technique training for clients and their families. Our goal is to enhance respiratory function, reduce the risk of infections, and ensure clients can breathe more comfortably while maintaining their overall health.
Need more information? Got a question?
Gracious Healthcare is here to support you or your loved one. Contact us today to arrange a complimentary in-home assessment and discover how we can provide the care you need.