About us

Who we Are

Gracious Healthcare Services Ltd is a domiciliary nursing and care agency based in Walsall. We provide seamless person-centered care and support to people living in their own homes who are unable to care for themselves because of age, or learning/physical disability. We aim to deliver high-quality service that will improve and sustain the service user‘s overall quality of life.

Our commitment

We aim to ensure that the services are delivered flexibly and in a non-discriminatory fashion while respecting the service user's right to independence, privacy, dignity, fulfillment, and the right to make informed choices and decisions. We also aim to ensure the service users' needs and values are respected in matters of religion, culture race or ethnic origin, sexual orientation, political affiliation, marital status parenthood, and disabilities or impairments.

Our Mission

At Gracious Healthcare Services Ltd, we are dedicated to providing compassionate and personalized home healthcare services that bring quality care directly to your doorstep. Our mission is to support individuals and families by offering a range of in home healthcare services designed to enhance health and well being. We believe healthcare goes beyond treatment; it is about building trust, fostering meaningful connections, and delivering care with dignity and respect.

Our Value

Quality of Life Begins With Quality of Care

With person-centered care at the heart of our operations; we stand by and promote the following values:

Dignity

Every person is valuable and worthy of respect, with no assumptions, as an individual regardless of differences.

Choice

Service users have the right to make informed decisions on their home care routines; it promotes autonomy.

Independence

Service users are encouraged to live independently, with the necessary support they require; it aids sense of self-worthy.

Confidentiality

Service user information should not be unnecessarily disclosed but must be protected and restricted.

Meet our team

Get to know the people behind the care. Our team is here for you, every step of the way.

At Gracious Healthcare Services Ltd, our management team is the backbone of our mission, ensuring that every service user receives the highest quality of care with compassion and dignity. With extensive experience in healthcare and a deep commitment to excellence, our leaders guide our caregivers, oversee daily operations, and continuously enhance our services to meet the unique needs of every client.

Their dedication, expertise, and vision drive our team forward, ensuring that our clients and their families always feel supported and valued.

Elizabeth Mutsigwa

Director / Registered Manager

Tafadzwa Muza

Operations Manager