While every effort is made to ensure the accuracy of content on the Gracious Healthcare Services Ltd website, we cannot represent or warrant the accuracy of the information provided. Users relying on information contained on this site do so at their own risk.
The Gracious Healthcare website may contain links to external websites. We cannot accept responsibility for the accuracy of content, privacy policies, or practices of these websites.
Gracious Healthcare asserts its copyright over the text, images, and other materials provided on this site.
We are committed to fulfilling our obligations under the Data Protection Act 2018. For more information, please visit our Privacy Policy.
This privacy policy sets out how Gracious Healthcare Services Ltd uses and protects any information that you give Gracious Healthcare when you use this website. Gracious Healthcare is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Gracious Healthcare may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Gracious Healthcare Services Ltd is a domiciliary nursing and care agency based in Walsall. We provide seamless person-centered care and support to people living in their own homes who are unable to care for themselves because of age, or learning/physical disability. We aim to deliver high-quality service that will improve and sustain the service user‘s overall quality of life.
At Gracious Healthcare, we are committed to safeguarding your privacy and ensuring the security of your personal data. The following outlines the types of personal data we collect and why we collect it:
Contact Information
We collect personal details such as your name, email address, phone number, and other necessary information when you reach out to us via forms, emails, or other means.
User Registration Information
If you register for an account or sign up for newsletters, we may collect details such as your name, email address, and other relevant information for managing your account and our services.
Payment and Billing Information
When making purchases or donations, we may collect billing details, including credit card or bank account information.
Cookies and Site Usage Information
We collect data regarding your website activity, such as pages you visit and your interactions with features, via cookies or similar technologies.
Health-Related Data
In the context of healthcare services, we may collect medical information, such as medical history, treatment details, and other health-specific data.
Comments
When visitors leave comments on the site, we collect the data provided in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (also known as a hash) created from your email address may be provided to the Gravatar service to check if you are using it. You can review Gravatar’s privacy policy here: Gravatar Privacy Policy. After your comment is approved, your profile picture may be publicly visible in the context of your comment.
Media
If you upload images to the website, we recommend avoiding images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the website.
Cookies
If you leave a comment, you may opt-in to save your name, email address, and website in cookies. These cookies help save time, so you don’t have to fill in your details again when commenting later. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded once you close your browser.
When you log in, we will set up cookies to save your login information and screen display preferences. Login cookies last for two days, while screen options cookies last for one year. If you choose “Remember Me,” your login will persist for two weeks. Upon logging out, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser to indicate the post ID of the article you just edited. This cookie expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves as if you visited those external sites directly. These websites may collect data about you, use cookies, and monitor your interaction with the embedded content, particularly if you have an account and are logged in to that website.
Analytics
We may use analytics tools to measure and analyze traffic on our site to understand user behavior and improve our services.
Who We Share Your Data With
We do not share your personal data with third parties except as necessary to fulfill the services requested by you or as required by law. For example, visitor comments may be checked through an automated spam detection service.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely to help us recognize and approve any follow-up comments automatically.
For users who register on our website, we store personal information provided in their user profiles. Users can view, edit, or delete their information at any time (except for their username). Website administrators also have access to this information and can edit it.
What Rights You Have Over Your Data
If you have an account or have left comments on the site, you can request an exported file of your personal data, including any data you have provided. You can also request that we erase your personal data, although this does not include data we are required to keep for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
Your Contact Information
If you have any concerns or questions regarding your personal data, you can contact us directly.
Additional Information
We take appropriate security measures to protect your personal data. We have procedures in place to handle data breaches and will notify you if your personal data is compromised.
What Third Parties We Receive Data From
We do not receive third-party data unless necessary for fulfilling your requests.
What Automated Decision Making and/or Profiling We Do With User Data
We do not engage in automated decision-making or profiling that affects you significantly.
Industry Regulatory Disclosure Requirements
We comply with all applicable regulations, including those set out under the Data Protection Act 2018, and will disclose personal data if required by law or to protect the rights of individuals.